Refund & Cancellation

At MY TAXATION, we strive to provide the best possible consultancy experience. Since we deal with professional services that involve time-bound government filings, we maintain a clear refund policy.

1. Refund Conditions

Refunds are considered only in the following scenarios:

• Duplicate Payment: If you were charged twice for the same service.
• No Action Taken: If the service process has not been initiated by our team within 48 hours of payment.
• Inability to Serve: If we are unable to fulfill the requested service due to internal reasons.

2. Non-Refundable Scenarios

Refunds cannot be issued if:

• The filing or application process has already been initiated with the government.
• The client provides incorrect documents or incomplete information.
• The delay is caused by government portal issues.
• The client changes their mind after the work has started.

3. Cancellation Policy

Requests for service cancellation must be made via email to mytaxationonlychoice@gmail.com. Cancellations are only valid if the process has not yet been started.

4. Refund Process

Approved refunds will be processed within 5-7 working days to the original payment method used during the transaction.